General Terms of Use & Conditions of Sale
Updated version – Please read these terms carefully before using ToitChezMoi.com.
Minimum age required
Hosts and Cohabitants must have reached the legal age of majority in their country. In France this means at least 18 years old. Creating an account with false information constitutes a breach of these Terms.
Regular residence status required
Cohabitants must have a valid residence status in the country where they live or where they are looking for accommodation. A valid residence permit may be required.
1. Purpose
These General Terms of Use and Conditions of Sale govern access to and use of the ToitChezMoi.com website, as well as the relationships between Members (Hosts and Cohabitants). By using the Site, you fully and unreservedly accept these Terms.
2. Website operator & contact
The Site is published by CADENIA, a simplified joint-stock company (SAS)
registered with the Strasbourg Trade and Companies Register under no. 828554980.
91 route des Romains – 67200 STRASBOURG – France
📩 contact@toitchezmoi.com
3. Who can register?
- Any natural person of legal age under the law of their country
- In France, at least 18 years old
- Any legal entity represented by a duly authorised individual
- Accurate, up-to-date contact details and a lawful residence status
4. Account creation & security
Login details are personal and confidential. Any use of the Services via these credentials is deemed to have been made by the Member. In case of suspected fraudulent access, the Member must inform ToitChezMoi as soon as possible.
5. How the service works
The Site facilitates contact through listings and an integrated messaging system. Accepting a contact request does not constitute a rental contract or an employment contract. The terms of the cohabitation are agreed directly between Host and Cohabitant.
6. Types of listings allowed
- Accommodation in exchange for light services (generally ≤ 12 hours per week)
- Intergenerational cohabitation based on a specific legal framework (e.g. French “Elan” law)
- Moderate rent with clearly defined services
- Short-term free hosting (similar to couchsurfing)
The services requested must remain reasonable and must not replace professional or medico-social services.
A written agreement is strongly recommended (occupation agreement, au pair contract, etc.). You can consult our contract templates here: View the contracts
9. Host obligations
- Offer accommodation they are legally entitled to rent or make available
- Provide an honest, complete and up-to-date listing
- Comply with all applicable legal, tax and social obligations
- Comply with the Ethical Charter / Code of Conduct and respect third-party rights
10. Cohabitant obligations
- Provide a truthful and up-to-date profile
- Hold a regular residence status in the country concerned
- Respect the agreed house rules and daily arrangements
- Comply with the ToitChezMoi Ethical Charter / Code of Conduct
11. Prohibited behaviours
The following are strictly prohibited: harassment, hateful or discriminatory content, prostitution or sexual services in exchange for accommodation, spam, phishing, identity theft, large-scale data scraping, and any use of the Site contrary to applicable laws.
12. Possible sanctions
In the event of a serious breach of these Terms or of the Ethical Charter, ToitChezMoi may suspend or delete an account, remove a listing and, where appropriate, report the situation to the competent authorities. No refund is due if the deletion results from the Member’s fault.
13. Liability
ToitChezMoi acts as a matchmaking platform and is not a party to the agreements concluded between Hosts and Cohabitants. Its liability can only be incurred in the event of proven fault, and is limited to direct damages, excluding any indirect or consequential loss.
16. Premium plans & payment
Premium offers are paid online through a secure payment provider (such as Stripe) or via PayPal. Some offers are one-off plans, others work as automatically renewing subscriptions. Cancellation is done from your personal account area and takes effect at the end of the current period.
18. Governing law & disputes
These Terms are governed by French law. In the event of a dispute and failing an amicable resolution, the courts of Strasbourg (France) shall have jurisdiction, subject to any mandatory protective rules applicable to consumers.
Useful resources
Frequently Asked Questions
Is registration free? +
Yes, you can create an account and complete your profile for free. This allows you to discover the platform, present your project and understand the available listings or profiles.
Some advanced features, especially those related to contacting, visibility or access to additional resources, may depend on a Premium plan. The exact conditions are described on the offer pages.
Is a contract mandatory? +
A written contract is not always mandatory, but it is strongly recommended. It clarifies the accommodation, duration, services, schedule, charges, house rules, insurance and conditions for ending the arrangement.
A written document does not automatically solve every legal issue, but it reduces misunderstandings and provides a useful reference if a disagreement occurs.
Does home-for-services have one single legal framework? +
No. Home-for-services can involve several legal situations depending on the facts: free accommodation, furnished rental, intergenerational solidarity cohabitation, employment contract, au pair arrangement or another written agreement.
The right framework depends on the value of accommodation, the value and regularity of services, the number of hours and whether there is any subordination. This is why clear wording and official verification are important.
What is the Premium subscription for? +
Premium helps facilitate and speed up contact. Depending on the plan, it may provide access to more contacts, improve the visibility of a profile or listing, or unlock useful resources such as some document templates.
Premium does not guarantee that an agreement will be concluded. It increases opportunities to communicate, but success always depends on the quality of the profile, the coherence of the project, location and trust between members.