What is the minimum age to register on ToitChezMoi?

When registering, hosts and cohabitants must have reached the legal age of majority in their country. In France, only people aged 18 or over can create a ToitChezMoi account. Creating an account with false information constitutes a breach of the Terms of Use.

Do I need a valid residence status to use ToitChezMoi?

Yes. Any cohabitant living in a country must have a valid residence status there and, where applicable, a valid residence permit. By registering on ToitChezMoi, cohabitants agree to comply with the laws of the country where they are looking for accommodation.

Is ToitChezMoi a party to the agreement between the host and the cohabitant?

No. ToitChezMoi acts as a matchmaking platform and hosts the listings. The platform is not a party to the agreements concluded between host and cohabitant (accommodation, services, any employment or rental contract). The terms of the cohabitation are defined directly between the members, under their sole responsibility.

Is a written agreement required for accommodation in exchange for services?

A written agreement is strongly recommended to frame accommodation in exchange for services. It should specify the duration of the cohabitation, the nature of the services, the number of hours, the room made available, house rules and the allocation of charges. Depending on the situation, this may take the form of an occupation agreement, an au pair contract, a furnished rental agreement or an employment contract. ToitChezMoi provides contract templates for Premium members.

Are Premium subscriptions automatically renewed?

ToitChezMoi offers both fixed-term Premium plans and automatically renewing subscriptions. When a subscription is set to auto-renew, it is renewed each period until the member cancels it from their personal account area. Cancellation takes effect at the end of the current period. Simply deactivating or deleting an account does not automatically cancel the subscription: it is the member’s responsibility to check and terminate it.

Which law governs ToitChezMoi’s Terms of Use & Conditions of Sale?

The ToitChezMoi Terms of Use and Conditions of Sale are governed by French law. In the event of a dispute and failing an amicable solution, the courts of Strasbourg (France) have jurisdiction, subject to any mandatory consumer protection rules that may apply.

General Terms of Use & Conditions of Sale

Updated version – Please read these terms carefully before using ToitChezMoi.com.

Minimum age required

Hosts and Cohabitants must have reached the legal age of majority in their country. In France this means at least 18 years old. Creating an account with false information constitutes a breach of these Terms.

Regular residence status required

Cohabitants must have a valid residence status in the country where they live or where they are looking for accommodation. A valid residence permit may be required.

1. Purpose

These General Terms of Use and Conditions of Sale govern access to and use of the ToitChezMoi.com website, as well as the relationships between Members (Hosts and Cohabitants). By using the Site, you fully and unreservedly accept these Terms.

2. Website operator & contact

The Site is published by CADENIA, a simplified joint-stock company (SAS) registered with the Strasbourg Trade and Companies Register under no. 828554980.
91 route des Romains – 67200 STRASBOURG – France
📩 contact@toitchezmoi.com

3. Who can register?

Any natural person of legal age under the law of their country
In France, at least 18 years old
Any legal entity represented by a duly authorised individual
Accurate, up-to-date contact details and a lawful residence status

4. Account creation & security

Login details are personal and confidential. Any use of the Services via these credentials is deemed to have been made by the Member. In case of suspected fraudulent access, the Member must inform ToitChezMoi as soon as possible.

5. How the service works

The Site facilitates contact through listings and an integrated messaging system. Accepting a contact request does not constitute a rental contract or an employment contract. The terms of the cohabitation are agreed directly between Host and Cohabitant.

6. Types of listings allowed

Accommodation in exchange for light services (generally ≤ 12 hours per week)
Intergenerational cohabitation based on a specific legal framework (e.g. French “Elan” law)
Moderate rent with clearly defined services
Short-term free hosting (similar to couchsurfing)

The services requested must remain reasonable and must not replace professional or medico-social services.

A written agreement is strongly recommended (occupation agreement, au pair contract, etc.). You can consult our contract templates here: View the contracts

9. Host obligations

Offer accommodation they are legally entitled to rent or make available
Provide an honest, complete and up-to-date listing
Comply with all applicable legal, tax and social obligations
Comply with the Ethical Charter / Code of Conduct and respect third-party rights

10. Cohabitant obligations

Provide a truthful and up-to-date profile
Hold a regular residence status in the country concerned
Respect the agreed house rules and daily arrangements
Comply with the ToitChezMoi Ethical Charter / Code of Conduct

11. Prohibited behaviours

The following are strictly prohibited: harassment, hateful or discriminatory content, prostitution or sexual services in exchange for accommodation, spam, phishing, identity theft, large-scale data scraping, and any use of the Site contrary to applicable laws.

12. Possible sanctions

In the event of a serious breach of these Terms or of the Ethical Charter, ToitChezMoi may suspend or delete an account, remove a listing and, where appropriate, report the situation to the competent authorities. No refund is due if the deletion results from the Member’s fault.

13. Liability

ToitChezMoi acts as a matchmaking platform and is not a party to the agreements concluded between Hosts and Cohabitants. Its liability can only be incurred in the event of proven fault, and is limited to direct damages, excluding any indirect or consequential loss.

16. Premium plans & payment

Premium offers are paid online through a secure payment provider (such as Stripe) or via PayPal. Some offers are one-off plans, others work as automatically renewing subscriptions. Cancellation is done from your personal account area and takes effect at the end of the current period.

18. Governing law & disputes

These Terms are governed by French law. In the event of a dispute and failing an amicable resolution, the courts of Strasbourg (France) shall have jurisdiction, subject to any mandatory protective rules applicable to consumers.

Useful resources

I want to become a host I’m looking for accommodation in exchange for services