Frequently Asked Questions

ToitChezMoi is a platform connecting people who offer accommodation with people looking for a place to live and able to provide services. The website lets members create a profile, publish or browse listings and start a conversation before any cohabitation begins.

ToitChezMoi is not a party to the contract agreed between members. The platform facilitates the connection, provides practical guidance and encourages a written framework, but the host and the cohabitant remain responsible for the commitments they make together.

Home-for-services means making a room, studio or part of a home available in return for services agreed in advance. These services may include presence, occasional help, school pick-up, tutoring, shopping, gardening or other small services suited to the situation.

The key point is balance. The services must remain reasonable, compatible with the cohabitant’s personal or professional life, and should not create an unclear situation. A written agreement should specify duration, schedules, spaces provided, house rules and exit conditions.

Shared housing usually means several people living in the same property and sharing rent or expenses. Cohabitation is broader: it means living under the same roof, with or without a classic lease, and can include a host and a cohabitant.

Home-for-services is more specific: accommodation is linked to clearly defined services. These concepts can overlap, which is why the arrangement should be clearly described from the start.

ToitChezMoi can be accessed throughout France. The number of listings and profiles depends on the area, the season and the needs expressed by members. Some cities are more active than others.

If you cannot find a suitable result immediately, widen your search area, update your profile and save the listings that interest you. A clear project and a well-completed profile make it easier to start useful conversations.

No. ToitChezMoi facilitates contact but cannot guarantee that an agreement will be found or signed. Success depends on location, availability, the quality of the profile, mutual expectations and trust between members.

To increase your chances, create a complete and honest profile, answer messages quickly, be clear about your limits and do not rush into an arrangement without a visit or a detailed discussion.

No. ToitChezMoi is neither a real estate agency nor a legal firm. It is an online platform that connects members and offers practical resources to help them structure a cohabitation or home-for-services project.

The templates, guides and FAQ are provided for information only. For complex situations, members should contact the relevant public bodies or a legal professional.

On the login page, click “Forgot password”, enter the email address used to create your account and follow the link you receive. If the email does not arrive quickly, check your spam or junk folder.

For security reasons, choose a unique password, do not share it and log out when using a public or shared computer.

You can edit your profile from your personal account area. Keep your presentation, city or search area, offered or requested services, availability and cohabitation preferences up to date.

A complete profile creates more trust. Describe your situation honestly, add a suitable photo if possible and avoid vague information. The clearer your profile is, the more effective conversations with other members will be.

You can request deletion of your account and personal data from your personal area. Before doing so, cancel any active Premium subscription and save any information you may need.

Some data may be kept temporarily when required by law, for security, payment proof, dispute handling or technical reasons. The privacy policy explains the main retention rules and your rights.

An account may be suspended or deleted if it breaches the platform rules: false information, suspicious behaviour, harassment, discriminatory content, sexual services, fraud attempts, spam, non-payment or behaviour that endangers other members.

These measures protect the community. If you believe there has been a mistake, contact support and provide the information needed to review the situation.

To sign up as a host, create an account and choose the “I offer accommodation” path. Then complete your profile and describe the accommodation, accessible spaces, intended duration, house rules and any expected services.

A clear listing helps the future cohabitant understand the framework quickly: location, type of home, available room, possible charges, requested services, approximate schedule and human expectations.

To sign up as a cohabitant, create an account and choose the “I am looking for accommodation” path. Fill in your profile, search area, availability, skills and the services you can reasonably offer.

Do not promise too much just to obtain accommodation. A good profile states what you can do, what you do not want to do, your study or work constraints and your expectations regarding privacy and house rules.

Any adult can create an account on ToitChezMoi. To offer accommodation, you must be entitled to make it available: owner, or tenant with the necessary permission when applicable.

Members must provide accurate information and respect the terms, the ethical charter and applicable rules. If the situation involves subletting, social housing or a building regulation, check the applicable framework before publishing a listing.

A photo is not always mandatory, but it is strongly recommended. It reassures other members, makes conversations more personal and can increase response rates.

Use a clear, respectful and recent photo. Avoid images that are misleading, inappropriate, overly edited or unrelated to your profile. The goal is to build trust, not to reveal more than you are comfortable sharing.

Start by entering your city or search area, then review available listings. Read the description carefully: accommodation, requested services, duration, house rules and host information.

Before contacting a host, make sure your profile is complete. A polite, precise and personalised message works better than a generic request. Briefly explain your situation, availability and the services you can genuinely provide.

Open the listing you are interested in, read the conditions again and use the contact button to send a message. Your first message should show that you understood the listing and that your profile may match the need expressed.

Avoid very short messages such as “available?”. Prefer a simple introduction: who you are, why the accommodation interests you, your availability, your skills and any useful questions before a visit or deeper exchange.

Browse cohabitant profiles and read their description before sending a message. Check the services offered, availability, search area and any stated limits.

A good message is clear and respectful. Explain the accommodation offered, the expected services, the planned duration, the rules of life and why the profile seems relevant to you. Avoid vague or overly insistent messages.

There may be no listing matching your filters at that moment. Check the spelling of the city, widen the search area, reduce filters and try nearby towns.

Availability changes over time. Complete your profile, come back regularly and consider different forms of accommodation or services if your search area is very limited.

A serious exchange is transparent. The other member answers practical questions, accepts a reasonable visit or video call, explains the accommodation and expectations and does not pressure you to decide immediately.

• Beware of requests for payment before a visit.
• Be cautious if the services are unclear or excessive.
• Ask for the written framework before committing.
• Keep conversations on the platform at the beginning.

Yes, you can create an account and complete your profile for free. This allows you to discover the platform, present your project and understand the available listings or profiles.

Some advanced features, especially those related to contacting, visibility or access to additional resources, may depend on a Premium plan. The exact conditions are described on the offer pages.

Premium helps facilitate and speed up contact. Depending on the plan, it may provide access to more contacts, improve the visibility of a profile or listing, or unlock useful resources such as some document templates.

Premium does not guarantee that an agreement will be concluded. It increases opportunities to communicate, but success always depends on the quality of the profile, the coherence of the project, location and trust between members.

No. Registration and profile creation are free. Premium is optional and provides access to advanced features or additional resources depending on the plan.

Before subscribing, check which plan best matches your situation: host, cohabitant, search urgency, number of contacts needed and documents you may want to access.

A Premium subscription can be cancelled from your personal account area. Cancellation usually takes effect at the end of the current billing period, according to the conditions displayed when subscribing.

Before deleting your account, cancel any active subscription. If you have difficulty finding the option or if you notice a billing issue, contact support with the email address used for the account.

Payments may be handled through secure payment providers such as Stripe or PayPal, depending on the options available on the website. ToitChezMoi does not store your full bank card details.

If a payment fails, check your card, authentication with your bank, available funds or the payment method used. If the problem persists, contact support with the relevant transaction details.

Some resources require regular updates, editorial work and support. Making them available to Premium members helps fund the maintenance of the platform and the creation of useful tools for safer arrangements.

These documents remain templates and must be adapted to each situation. Premium access does not replace legal advice or verification by a competent body when the situation is complex.

Accommodation may be offered by someone entitled to make it available: owner, or tenant if the owner’s authorisation is required. The situation must be clear before publishing a listing, especially in cases of subletting, social housing, condominium rules or lease restrictions.

The host should also provide a space suitable for living: a sufficiently comfortable room or home, access to essential equipment, explicit house rules and conditions compatible with respectful accommodation.

A good listing states the type of accommodation, city or district, accessible spaces, intended duration, possible charges, house rules and expected services. It should also make clear what is negotiable and what is not.

• Describe the home and the available room.
• Explain the desired services without ambiguity.
• Indicate important schedules or periods.
• Add realistic and recent photos.
• Mention the essential house rules.

A host can request reasonable services suited to the accommodation arrangement: occasional help, presence, tutoring, school pick-up, shopping, gardening, pet-sitting, home-sitting or other everyday help.

The services must be clearly defined, limited and compatible with the cohabitant’s life. If the organisation resembles regular employment, a more appropriate legal framework may be necessary.

Take time to read the profile, messages, availability, proposed services and limits. A good candidate is not only someone who can provide a service, but someone whose lifestyle, communication and expectations fit the household.

Before committing, organise a conversation or visit, ask practical questions and explain your rules clearly. Do not choose only on urgency: trust and compatibility are essential for lasting cohabitation.

Yes, but only if it is clearly defined, reasonable and compatible with the cohabitant’s life. Evening presence should not become permanent availability or an obligation to be present at any time.

If the need is regular, restrictive or similar to night care, childcare or supervision, the arrangement should be reviewed and may require a more suitable framework.

Start by checking what was agreed in writing: services, schedules, house rules, duration and exit conditions. Then discuss the problem calmly and try to identify whether it is a misunderstanding or a real breach.

If the situation continues, document the facts, keep messages and contact ToitChezMoi if the matter concerns the platform. The end of the arrangement should follow the conditions provided in the agreement.

Before contacting hosts, clarify your project: desired city, duration, possible budget, services you can offer, availability, study or work constraints and the level of privacy you expect.

An honest profile avoids disappointment. Do not accept services you cannot realistically provide, and do not promise permanent availability just to find accommodation faster.

You can offer services suited to your skills and schedule: tutoring, school pick-up, occasional babysitting, administrative help, shopping, presence, gardening, pet-sitting, home-sitting or small everyday services.

The most important point is realism. Services must be clearly defined, limited and compatible with your rhythm. Refuse any dangerous, humiliating, illegal request or any request that looks like permanent obligation.

A good message is personalised. Mention the listing you are responding to, explain your situation, your availability, the services you can provide and the questions you have before a visit.

Stay clear and polite. Avoid over-promising, asking only “is it available?” or sending the same message to everyone. A serious message makes the host more likely to answer.

No. You should only accept services that are clear, reasonable, safe and compatible with your schedule. You may refuse a request that is excessive, unclear, humiliating, risky or outside what was agreed.

If a host insists on services that look like regular work, permanent availability or professional care, ask to review the framework before committing.

Yes. A visit is strongly recommended before any commitment. It allows you to check the existence and condition of the accommodation, understand the atmosphere and ask practical questions.

If you cannot visit immediately, ask for a video call first, but do not pay or commit before a reliable verification. If possible, tell a trusted person about the visit or come accompanied.

If the accommodation, requested services or conditions do not match the listing, do not commit until everything is clarified. Ask questions, request corrections and keep written records of the exchange.

If you feel pressured, unsafe or misled, leave the discussion and report the profile or listing to ToitChezMoi.

Home-for-services can be legal, but there is no single framework covering every situation. The applicable framework depends on the accommodation, value of services, time involved, status of the parties and whether there is any employment-like subordination.

For this reason, it is important to describe the arrangement clearly in writing and to avoid any excessive, unclear or disguised work situation.

Yes, accommodation may be offered free of rent or at a reduced rent if the framework is clear and balanced. The services must be defined in advance and remain proportionate to the accommodation made available.

Free accommodation does not mean an absence of rules. Duration, living spaces, charges, insurance, services, schedules and exit conditions should be written down.

The number of hours must remain reasonable and compatible with the cohabitant’s life. On ToitChezMoi, the aim is to avoid excessive arrangements and to keep the exchange balanced.

If the number of hours becomes high, regular or strongly organised, the arrangement may need to be reviewed and a more appropriate framework considered. Always write down the schedule and limits.

Home-for-services can help a host make use of an available room and receive light support, while allowing a cohabitant to find more accessible accommodation. It can also create social connection and mutual help.

The benefits exist only when the framework is balanced: clear expectations, respectful relationship, decent accommodation, reasonable services and the possibility for each party to keep privacy and independence.

Avoid unclear arrangements, excessive services, permanent availability, payments before a visit, unsafe tasks, lack of written agreement and situations that look like disguised employment.

A serious arrangement is transparent. The host and cohabitant must be able to describe the accommodation, services, schedule, charges, insurance and end conditions before committing.

Free accommodation means a person is hosted without rent. Home-for-services adds an exchange: services or presence are expected in return for the accommodation. That makes the framework more sensitive.

If services are expected, they should be clearly described. A simple certificate of accommodation is not enough to define tasks, schedules, responsibilities or exit conditions.

Yes. Accommodation offered on a long-term or organised basis must be suitable for habitation and meet essential conditions of safety, comfort and health. A room should allow privacy and proper use of the home.

Do not accept accommodation that is unsafe, unhealthy, overcrowded or impossible to use normally. The quality of the accommodation is part of the balance of the exchange.

Possible services include tutoring, school pick-up, occasional babysitting, shopping, gardening, pet-sitting, home-sitting, light administrative help, presence or small everyday tasks.

The list must always be adapted to the real situation. A service is acceptable only if it is clear, limited, safe and compatible with the cohabitant’s personal, study or work rhythm.

Avoid dangerous tasks, medical care, personal care requiring professional skills, heavy work, permanent supervision, sexual services, humiliating tasks or anything illegal.

Also avoid vague wording such as “help as needed”. If a task cannot be described precisely, with reasonable hours and limits, it should not be included in the agreement.

Yes, babysitting can be included if it remains occasional, reasonable and clearly defined. The agreement should state the children concerned, schedules, emergency contacts, permissions and limits.

If childcare becomes regular, imposed or similar to a job, a declared employment framework may be necessary. The safety of children must never be left to vague arrangements.

Yes, reassuring presence or small everyday help may be considered: sharing a meal, light shopping, conversation, taking out bins or occasional support. It must remain limited and non-medical.

It must not replace professional home care, medical acts, permanent supervision or night duty. If the senior needs structured assistance, an appropriate professional framework should be used.

Yes, light everyday tasks may be requested if they are reasonable and precisely defined. For example: weekly shopping, shared cleaning of common areas or occasional ironing.

These tasks must not become a full domestic job. Write down the expected frequency, duration, areas concerned and what is excluded.

Yes, but only by mutual agreement. A change in services must be discussed, accepted by both parties and preferably added to the written agreement.

Do not let services change gradually without review. What is occasional at the beginning can become excessive if it is repeated without a clear limit.

Set a maximum volume, specify the exact tasks, schedule regular review points and write down what is not included. The cohabitant must keep time for work, study, rest and personal life.

If expectations increase, pause and renegotiate. A balanced arrangement is easier to maintain than an unclear exchange that creates frustration.

A written contract is not always mandatory, but it is strongly recommended. It clarifies the accommodation, duration, services, schedule, charges, house rules, insurance and conditions for ending the arrangement.

A written document does not automatically solve every legal issue, but it reduces misunderstandings and provides a useful reference if a disagreement occurs.

The appropriate document depends on the situation: free accommodation, furnished rental, intergenerational solidarity cohabitation, home-for-services arrangement or employment-like framework. There is no universal contract for every case.

Before signing, check whether the document matches the real arrangement: value of accommodation, services, duration, charges, hours and degree of organisation.

A written agreement should identify the parties, describe the accommodation and spaces available, state the duration, services, schedule, charges, house rules, insurance, visiting rules and exit conditions.

For home-for-services, it should also state the limits: what is included, what is excluded, maximum hours and how changes will be handled.

Home insurance may be required depending on the situation: tenant, subtenant, occupant, furnished rental, separate housing or shared home. The host and cohabitant should check coverage before moving in.

Insurance should cover damage, civil liability and the use of shared or private spaces. If in doubt, contact the insurer and describe the real arrangement.

Yes, it is strongly recommended. Free accommodation can have administrative, tax, social or insurance consequences. A written document helps explain the situation and avoid later disputes.

It should specify whether any services are expected. If services are planned, the situation is no longer simple free accommodation and must be framed more precisely.

ToitChezMoi templates are practical aids. They do not automatically guarantee that a situation is legally valid or that the chosen framework is the right one.

Each template must be adapted to the real situation. For sensitive or complex cases, get information from competent public bodies or a legal professional before signing.

Yes, it is strongly recommended when accommodation or a room is made available. It records the condition of the room, furniture, keys, equipment and shared spaces at the start.

A check-out inventory also helps avoid disputes about damage, cleaning, missing items or deposits if any.

If the services, duration, charges or living conditions have changed, the agreement should be updated. Do not leave an old document in place if it no longer reflects what is actually happening.

Discuss the changes, write an amendment if both parties agree, or plan the end of the arrangement if the balance can no longer be maintained.

No. Home-for-services can involve several legal situations depending on the facts: free accommodation, furnished rental, intergenerational solidarity cohabitation, employment contract, au pair arrangement or another written agreement.

The right framework depends on the value of accommodation, the value and regularity of services, the number of hours and whether there is any subordination. This is why clear wording and official verification are important.

An employment contract should be considered when services become regular, organised, mandatory, time-consuming or performed under the authority of the host. This can apply to childcare, domestic work, assistance or repeated tasks.

Accommodation cannot be used to avoid employment rules. If the arrangement looks like work, ask competent bodies or a legal professional which declaration or contract is required.

The risk of undeclared work arises when services are performed like a job without an appropriate declaration or contract. Warning signs include fixed working hours, repeated tasks, authority, sanctions or services exceeding the value of accommodation.

To reduce the risk, keep services reasonable, write them down clearly and review the framework if expectations increase.

The French minimum wage (SMIC) can be used as a reference to estimate the value of hours of service, especially when comparing services with rent or accommodation value. It must be checked regularly because the amount changes over time.

This calculation is only an indicator. The legal framework still depends on the real organisation of the arrangement, including hours, constraints and any subordination.

In France, intergenerational solidarity cohabitation is a specific framework in which a person aged 60 or over can rent or sublet part of their home to a person under 30, in return for a modest financial contribution.

It may include light services, but not for profit and without subordination. The arrangement must remain balanced and should be formalised in writing.

Subletting depends on the lease, the owner’s authorisation and the type of housing. In many cases, a tenant cannot sublet freely without written permission.

Before publishing a listing, check the lease, condominium rules and applicable housing status. If in doubt, get written authorisation before making the accommodation available.

No. This FAQ provides general information and practical guidance. It does not replace personalised legal, tax, social or insurance advice.

Each situation can be different. For complex cases, contact an ADIL/ANIL, URSSAF, CAF, the labour inspectorate, a legal professional or the relevant public service.

No. You should never pay to “reserve” accommodation before meeting the host and checking that the accommodation exists. A payment request before a visit is a warning sign.

Keep the exchange traceable, do not send money through unusual channels and report the profile if someone insists or pressures you.

Yes. You may come accompanied, and it can be a good safety reflex, especially for a first meeting. Tell the host in advance that someone will come with you.

You can also share the address, time and name of the person you are meeting with someone you trust. If the situation feels wrong, you can leave.

A suspicious listing may contain an unrealistically attractive offer, vague photos, pressure to pay quickly, refusal to organise a visit, inconsistent information or services that are excessive or unclear.

Trust your instincts. Ask questions, request a visit, keep written exchanges and report the listing if it seems unsafe or misleading.

ToitChezMoi encourages members to complete their profiles, add clear information and communicate before any meeting. These elements help build trust but do not replace personal vigilance.

Before committing, check consistency between profile, messages, listing, photos and visit. Report any suspicious behaviour to the platform.

Take the feeling seriously. If you feel able to do so safely, talk to the host or cohabitant and refer to the written agreement. Clarify what is not working and whether it can be adjusted.

If the discomfort continues, if you feel pressured or if your safety is at risk, contact ToitChezMoi and consider ending the arrangement according to the agreed conditions.

The team reviews the situation and may contact you for more details. Depending on the case, action may include a warning, suspension, account blocking or deletion of a listing.

For serious situations, ToitChezMoi may also guide you towards competent authorities. Keep messages, screenshots and facts that help understand the situation.

If there is immediate danger, contact emergency services first. Your safety comes before any platform procedure.

Once safe, inform ToitChezMoi so that appropriate measures can be taken on the platform: report review, profile suspension or support guidance.

From the start, agree on rules that affect daily life: schedules, noise, guests, cleaning, kitchen, bathroom, storage, pets, private spaces, charges, services and exit conditions.

These rules should not remain implicit. What seems obvious to one person may not be obvious to another. A written agreement prevents many misunderstandings.

Yes, it is useful whenever a home is shared. A rulebook does not need to be complex, but it should cover frequent friction points: cleaning, guests, noise, equipment use, storage spaces and respect for private rooms.

The rules must be realistic and accepted by everyone. They can evolve if daily life shows that something was not precise enough.

Guests should be discussed before problems arise. Agree on whether guests are allowed, how often, whether overnight stays are possible and whether the other person must be informed in advance.

This is not about controlling private life, but about respecting the shared home, security and everyone’s rest.

Cleaning should be practical and visible: list the shared areas, define frequency and decide who does what. A simple rotating schedule often avoids repeated reproaches.

Shared tasks must stay proportionate. In home-for-services, distinguish normal participation in shared living from services promised in the agreement.

Privacy is essential. Each person should have a private space, and entry into a room should require permission. Personal belongings, schedules, conversations and rest times must be respected.

If the home is shared with children, a senior or a family, privacy rules should be even clearer: private areas, bathroom use, visitors and quiet times.

Talk about the issue quickly, calmly and based on facts. Avoid letting resentment build. Return to the written agreement and identify what needs to be adjusted: schedule, services, noise, guests, cleaning or communication.

If the conflict continues, write down the points of disagreement and consider ending the arrangement according to the agreed conditions.

The end of cohabitation should be anticipated: notice period, return of keys, inventory, cleaning, belongings, charges and final date. The clearer these elements are, the calmer the departure will be.

If possible, plan a final conversation to close the arrangement respectfully and confirm practical points in writing.

Yes, because services are added to ordinary shared living. The agreement must distinguish house rules from services: cleaning after oneself is not the same as a promised weekly cleaning service.

This distinction avoids confusion and prevents services from increasing without consent.

Intergenerational cohabitation means sharing a home between people from different generations, often a senior and a student or young professional. The aim is to provide reassuring presence, reduce isolation and make housing more accessible.

It can take several forms. In France, when it falls under intergenerational solidarity cohabitation, it follows a specific framework: a person aged 60 or over hosts someone under 30, with a modest financial contribution.

Home-for-services focuses on an exchange between accommodation and services. Intergenerational cohabitation focuses more on social connection, presence and solidarity between generations.

The two can overlap, but caution is needed: presence or light services must be clearly defined and must not become employment, permanent care or professional assistance.

Possible services include reassuring presence, occasional shopping, sharing a meal, conversation, taking out bins, watering plants, light administrative help or help with digital tools.

The services must remain light. Medical care, personal hygiene, permanent supervision or night duty should not be included unless an appropriate professional framework exists.

Not automatically. Presence must be discussed, limited and compatible with the young person’s studies, work, social life and rest. It should not become an obligation to be available at all times.

If evening presence is important, specify the days, hours, exceptions and what happens during holidays or exams.

Yes. A student can live with an elderly person if the accommodation is suitable and the expectations are clear. This can provide affordable housing and reassuring presence for the host.

The arrangement should define the room, shared spaces, possible contribution, expected presence, light services and rules of daily life.

The agreement should state the identity of the parties, duration, room, shared spaces, financial contribution, house rules, presence, possible light services, insurance and end conditions.

For intergenerational solidarity cohabitation in France, the specific legal criteria should be checked, especially age conditions and modest financial contribution.

Yes, if the senior agrees. Family members can help clarify needs, reassure everyone and ensure the arrangement is realistic.

However, the person living in the home must remain central to the decision. The cohabitant should know who the contact persons are and what role they have.

Yes, babysitting can be part of home-for-services if it remains occasional, reasonable and clearly defined. It may include school pick-up, homework help, evening presence or occasional childcare.

Children’s safety requires a precise framework: children concerned, schedules, instructions, emergency contacts, permissions, limits and emergency situations. Nothing should remain vague.

Occasional help remains limited, predictable and compatible with the cohabitant’s life. Regular childcare can become real work if it is repeated, mandatory, essential or strongly organised.

If the need resembles a home childcare job, an appropriate declared framework should be considered. Accommodation must not be used to bypass childcare rules.

The agreement should identify the children concerned, usual schedules, maximum hours, authorised tasks, emergency contacts, permissions, transport rules, meals, homework and what is excluded.

It should also say how exceptional situations are handled: delays, illness, holidays, school closures or unexpected requests.

Overnight childcare is a very sensitive matter. It must not be imposed casually and should not become permanent night duty. The responsibilities, hours and safety instructions must be extremely clear.

If nights are frequent or essential, the arrangement may need a declared employment or professional framework.

Yes. The cohabitant may refuse any childcare that was not agreed, is unsafe, excessive, too vague or incompatible with their schedule. Childcare should never be based on pressure.

If childcare is part of the agreement, its limits must be written. Any change must be discussed and accepted by both parties.

Parents should meet the cohabitant, ask practical questions, explain routines and provide emergency contacts. The first babysitting periods can be short and progressive.

The cohabitant should know the children’s age, allergies, medical information if relevant, authorised people, screen rules, meals, bedtime and what to do in an emergency.

No. Home-for-services babysitting should not replace a professional or declared childcare arrangement when the need is regular, important or organised like a job.

If the family needs structured childcare, it should check the appropriate legal and administrative framework. The child’s safety and the cohabitant’s rights must remain central.

Some women choose women-only shared housing to feel more comfortable, share costs, reduce isolation or find a reassuring environment after separation, relocation or a new life stage.

This choice does not automatically guarantee perfect cohabitation, but it can support trust when the rules are clear: privacy, guests, safety, charges, daily organisation and exit conditions.

No. It can concern students, young professionals, women living alone, single mothers, senior women, people relocating for work or women who want to share a home in a more reassuring setting.

The important point is compatibility: lifestyle, budget, rules, level of mutual help desired, presence of children or pets, need for privacy and project duration.

Yes. A single mother may look for a shared home with another woman, another single parent or a compatible host. The profile should clearly mention the child, custody rhythm, space needs and daily constraints.

The arrangement must not assume automatic childcare. Any help with children must be clearly discussed, limited and written down if it is part of the agreement.

Yes. A senior woman can offer a room to another woman if the accommodation is suitable and the expectations are clear. This can provide presence, companionship and light mutual help.

If the situation involves an older person and a younger person, check whether the intergenerational cohabitation framework may apply.

No form of shared housing can guarantee absolute safety. Women-only shared housing can feel more reassuring, but the same precautions remain necessary: visit, clear agreement, house rules, trust-building conversations and the possibility to leave if the framework does not work.

Use the safety guide, keep conversations clear and do not accept pressure, unclear services or requests that make you uncomfortable.

Yes, if the arrangement is clear and balanced. For example, a woman may offer accommodation in exchange for light help, presence, tutoring, pet care, shopping or small everyday services.

The same safeguards apply: decent accommodation, reasonable services, written agreement, privacy, insurance and respect for each person’s limits.

Single-parent shared housing means sharing a home between solo parents or single-parent families. It may involve single mothers, single fathers, separated parents or families with alternating custody who want to reduce costs and avoid isolation.

It requires a delicate balance: adults, children, school rhythms, privacy, charges, mutual help and house rules. The clearer the rules are, the more likely the cohabitation is to work.

Yes. A single mother can look for accommodation, cohabitation or a mutual-help project with another parent, another woman or a compatible host. The profile should mention the child, custody rhythm, space needs and schedule constraints.

The goal is not to replace childcare, but to find a living environment that is more stable, more affordable and possibly more supportive.

Yes. ToitChezMoi is not limited to mothers. A single father can look for housing, shared living or mutual help if the arrangement is respectful and clearly explained.

As with any family project, the presence of children, custody rhythm, house rules and limits of mutual help should be stated from the beginning.

Yes, it can provide a transitional solution after separation or divorce: lower costs, a less isolated environment and a more reassuring daily routine. It may help a parent rebuild stability with their child.

However, this period can be sensitive. Take time to choose a compatible household and avoid committing too quickly without clear rules.

Mutual help may involve school pick-up, homework time, shared meals, occasional shopping, practical organisation, presence, exchange of experience or emotional support.

It must not become an automatic childcare obligation. Anything involving children must be discussed clearly, accepted by both adults and adapted to the children’s needs.

Rules should cover bedrooms, shared spaces, noise, homework, screens, meals, visitors, safety, authority, emergencies and responsibility for each child.

Children should not be placed in unclear situations. Each parent remains responsible for their child unless a specific and accepted arrangement says otherwise.

ToitChezMoi collects the data needed to operate the service: account information, profile, contact details, listings, messages, photos, preferences, technical connection data and payment or subscription information when necessary.

The privacy policy explains the purposes, legal bases, recipients, retention periods and user rights in more detail.

Yes. You can request deletion of your account and data from your personal area. Some information may be kept temporarily if required by law or necessary for security, proof of a transaction or dispute handling.

Before deleting your account, cancel your subscription, download useful documents and check the consequences for messages, listings or ongoing contacts.

Messages are intended for the members involved in the conversation and for the technical operation of the platform. In specific cases, authorised ToitChezMoi staff may access information needed to handle support, reports, safety or legal obligations.

Avoid sharing sensitive personal information too early. Keep exchanges clear and report suspicious behaviour.

Photos can be used to present a profile, a listing or accommodation. They help members understand the project and build trust. Only upload images you are allowed to use and avoid showing unnecessary personal information.

Images may be stored by technical providers used by ToitChezMoi, especially for photo hosting. You can manage or request deletion according to the rules in the privacy policy.

Yes. Payments made on ToitChezMoi are secure and processed by Stripe, a recognised payment platform used by many businesses around the world.

When you make a payment, your banking information is sent directly to Stripe through a secure connection. ToitChezMoi never stores your bank details on its servers.

We do not have access to your full card number. Stripe handles the payment processing in accordance with the security standards applicable to the banking and payment industry.

Link is a service provided by Stripe that allows you to pay faster and more easily when shopping online.

If you have already used Link on another compatible website, Stripe may offer to securely reuse your saved payment information. This means you do not have to enter your bank details again for each payment.

Using Link is optional: you can choose whether or not to use it at the time of payment. Your information is managed by Stripe, not by ToitChezMoi.

ToitChezMoi accepts secure online payments via Stripe.

You can generally pay by bank card: Visa, Mastercard, PayPal, etc. Stripe may also offer other solutions such as Link, which allows you to pay faster.

The available payment methods are displayed at checkout. Your bank details are processed directly by Stripe and are never stored on our servers.

If the FAQ does not answer your question, contact ToitChezMoi through the contact form. Describe your request clearly, include the email address of your account and add any useful details.

For a payment, listing, message or report issue, include available references: date, profile concerned, screenshot or transaction number if relevant.

If a profile or listing seems suspicious, inconsistent, dangerous or contrary to platform rules, use the reporting tools or contact support. Describe the facts precisely and avoid vague accusations without elements.

Keep messages, screenshots and useful information. The clearer the report is, the faster the team can analyse the situation.

Support can help with account access, profile issues, reporting, listings, messaging, Premium plans, payment questions or understanding the platform’s resources.

Support cannot replace a lawyer, public body, tax adviser, social worker or emergency service. For legal, tax, medical or urgent matters, contact the relevant professionals or authorities.

The framework for intergenerational solidarity cohabitation in France can be checked in the French Construction and Housing Code. It notably refers to a person under 30 being hosted by a person aged 60 or over, with a modest financial contribution.

Accommodation must be suitable for habitation and comply with applicable decent-housing rules. To check the official criteria, consult public resources and reference legal texts.

If services become regular, organised or similar to employment, the risk of undeclared work must be checked. Official resources from the French Ministry of Labour explain the main rules and warning signs.

Privacy and cookie rules can be checked through ToitChezMoi’s privacy policy and official CNIL resources. They explain GDPR rights, data processing, cookies and consent management.