Commitment & Trust
The ToitChezMoi Ethical Pact
By signing up on ToitChezMoi, you agree to our Ethical Pact. It complements the Terms of Use and defines the rules of respect, safety and responsibility that allow our community to enjoy positive and safe co-living experiences.
This page summarizes the Ethical Pact in clear language. For legal interpretation, the official Terms of Use (CGU/CGV) and the full ethics charter prevail.
Summary
The Ethical Pact at a glance
ToitChezMoi is a supportive co-living platform built on trust and respect. The Ethical Pact applies to every user: Hosts and Guests.
You agree to:
- Respect other members and the law.
- Adopt kind and non-discriminatory behaviour.
- Honour agreements made between Hosts and Guests.
- Use the platform honestly and transparently.
ToitChezMoi commits to:
- Providing a safe online environment.
- Moderating reported profiles and listings.
- Taking action against behaviours violating the Pact.
- Sharing safety advice for positive co-living.
Any request or offer involving sexual services in exchange for accommodation, or any content that is violent, hateful, discriminatory or illegal, is strictly prohibited. It results in permanent account removal and may be reported to the authorities.
Host commitments
Hosts offer accommodation in exchange for support. They commit to the following rules.
Hosts must not:
- Offer a place they are not allowed to occupy or host.
- Offer unsafe or unhealthy living conditions.
- Use ToitChezMoi for illegal subletting or real-estate brokerage.
- Contact Guests for unrelated or commercial purposes.
- Misrepresent the accommodation or their situation.
Hosts agree to:
- Publish a truthful listing with expectations and service needs.
- Respect the Guest’s privacy and lifestyle.
- Keep availability and listing information updated.
- Put all conditions in writing before co-living begins.
Guest commitments
Guests look for affordable housing in exchange for services. They commit to the following rules.
Guests must not:
- Contact a Host for unrelated or misleading purposes.
- Commit to agreements they do not intend to respect.
- Disrupt the household or neighbours.
- Reserve a stay for someone else.
- Misrepresent themselves or their skills.
Guests agree to:
- Respect the Host, the home and shared privacy.
- Keep tasks and personal requests confidential.
- Fill out their profile honestly (photo, skills, motivations…).
- Apply only to listings that genuinely interest them.
- Offer support they are capable of providing.
Moderation, reporting & prohibited content
Our moderation team may review, edit or remove a listing, profile or message that violates the Ethical Pact or the law.
We may remove:
- Listings exposing sensitive personal information.
- Messages unrelated to co-living support.
- Racist, xenophobic, defamatory or insulting content.
- Posts breaking the law or our ethical principles.
Permanent ban:
- Promotion or solicitation of sexual services.
- Harassment, threats, repeated abusive calls or messages.
- Fraudulent attempts to obtain money or personal data.
- Re-registering after account removal.
Severe cases may be reported to authorities.
Detailed Ethical Charter
The Ethical Charter defines key responsibilities for users and ToitChezMoi.
1. Introduction & user definitions ▸
The platform allows users to browse listings, send messages and connect Hosts with Guests looking for affordable accommodation in exchange for services.
Any person using the platform — whether offering a room or looking for one — is a user.
2. Acceptance of the Ethical Charter ▸
By using ToitChezMoi, each user agrees to comply with the Ethical Charter. It can be updated at any time and users are invited to consult it regularly.
Continued use of the platform means acceptance of the latest version.
3. User responsibilities ▸
Platform behaviour
- Sexual content is strictly forbidden.
- Hateful or threatening behaviour leads to permanent ban.
- Fraud, identity theft, data collection for illegal purposes are prohibited.
- Harassment of any kind may lead to legal action.
Legal compliance & accountability
- Users remain responsible for their actions and decisions.
- Personal data should be shared cautiously after trust is established.
- Unusual or uncomfortable requests should be reported to our team.
Off-platform activities
ToitChezMoi is not responsible for user behaviour outside the platform, including in external chats or social networks.
Account security
- Do not attempt to bypass or compromise platform security.
- One account per user; delete unused accounts.
For the full legal version, please refer to our Terms of Use .
Your safety first
To complement the Ethical Pact, we provide a practical safety guide with tips to identify suspicious behaviour, prepare safe meetings and communicate confidently.
Frequently Asked Questions
Do I need to pay anything before visiting the accommodation? +
No. You should never be asked to pay anything to “reserve” a place before meeting the host and visiting the accommodation. If someone insists, this is a warning sign—please report the profile immediately.
Can I bring someone with me when visiting the accommodation? +
Yes—this is recommended if it helps you feel more comfortable. Just let the host know in advance. Having someone with you can also help you keep perspective.
Are profiles verified on ToitChezMoi? +
ToitChezMoi encourages members to complete their profiles and communicate before meeting. Clear descriptions, photos and conversations help you feel more confident before committing.
What should I do if I feel uncomfortable during co-living? +
Feeling uncomfortable is a valid reason to speak up. If you feel safe doing so, start by discussing it with your host or cohabitant. If the situation doesn’t improve, contact ToitChezMoi and review your agreement to understand your exit options.