Are you moving? How to improve your Internet connection?

Thanks to the lockdown due to the health crisis, we realized that the Internet is an indispensable tool in our lives. Having a good Internet connection allows for teleworking, but also for entertainment or staying in touch with loved ones. It is therefore essential that your home is properly connected to the Internet and especially that the connection is perfect.

If you are in the middle of moving, you can take the opportunity to change your Internet service provider and thus improve your Internet connection. To learn more about changing your Internet service provider, read this article carefully.

How to move your Internet box?

Moving fees with SFR, Free, or Orange

Unlike energy contracts, it is possible to move your Internet subscription to your new home. In most cases, moving your Internet contract is free of charge, unless you want to change your plan.

To proceed with moving your Internet contract, you must first inform your Internet service provider that you are moving. Then, you need to specify:

• The moving date
• The address of your new home
• The name or the landline phone number of the previous tenant

To assist you with your move, Internet service providers can “lend” you a 4G box or add gigabytes to your mobile subscription, free of charge. If you want to know more about moving fees with SFR, Free, or Bouygues, follow this link. 

Connecting your house to fiber optic

To have a very high-speed Internet connection, you may want to subscribe to a fiber optic offer. But first, you must ensure that your home is properly connected to fiber. Otherwise, performing a fiber optic connection for a single-family home is essential. 

The fiber optic connection is the responsibility of the various Internet service providers. They share the distribution of connections across the country to reduce the digital divide. However, sometimes the connection has only been made by one provider who then holds a monopoly on fiber optic offers in the area concerned. 

Connecting a single-family home to fiber optic is more complicated than for an apartment. Indeed, here are the steps to follow to connect your house to fiber:

• Subscribe to a fiber optic offer
• Connect the house to the local fiber network
• Install the fiber inside the house through telephone conduits
• Install the fiber box next to the telephone socket

How to know if you are eligible for fiber?

Perform an eligibility test

The eligibility test is the most reliable way to know if your home is connected to fiber optic. This test can be done on your Internet service provider’s website or on independent sites. 

By simply entering your address or your landline phone number, you will know if you can subscribe to a fiber optic offer with the provider of your choice. Another solution is to consult the maps from Arcep (Regulatory Authority for Electronic Communications and Postal Services) which will show you the fiber deployment across France. To browse these maps, click here.

Fiber optic or ADSL?

Fiber optic and ADSL are the two main types of Internet connection used in France. ADSL is more widespread than fiber because it only requires a fixed telephone socket and the offers are cheaper. 

On the other hand, fiber optic offers a much more powerful connection that allows for intensive Internet use. The choice between one or the other will mainly depend on your fiber eligibility and your budget.