Privacy Policy

Our use of personal data and cookies.

Data Protection Charter

1. Gathering information

We collect information when you register on our site, log in to your account, make a purchase, communicate with others through our site, and log out. Information collected includes your name, email address and phone number. We never collect your credit card number even if you make a purchase on our site. In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.

2. Use of information

Any information we collect from you may be used to:

  • Personalize your experience and meet your individual needs.
  • Allow people you contact to get to know you and your needs, build trust when connecting with other users.
  • Contact you occasionally.

3. E-commerce privacy

We are the sole owners of the information collected on this site. Your personal information will not be sold, traded, transferred, or given to any other company for any reason without your consent, other than as necessary to complete a subscription purchase.

4. Third Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law. Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Protection of information

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

6. Unsubscribe

You can unsubscribe from our services at any time by logging into your personal space.

7. Modification or deletion of your data

You can change your information at any time by logging into your personal area.

You may send us a deletion request (or ask us to delete your personal information) at any time in accordance with our Terms and Conditions and Privacy Policy. Once your request is processed, your personal information will be permanently deleted (except for certain information that we are legally required or permitted to retain, as set forth in our Privacy Policy) and your account will be permanently closed. This means that we will no longer be able to provide our services to you and if you decide to use TOITCHEZMOI again in the future. You will need to create a new account with a different email address than the one used the first time.

You can also delete your account or your ad after you have logged in, by clicking on “Unsubscribe” in the top left menu, or in the “Deactivate ad” tab of the “My account” section.

When clicking on “I deactivate my ad”, don’t forget to check the box “Delete my account entirely” so that all your personal data is deleted.

You can download your personal data from the main tab in “My account” in .CSV format and view them in a table.

You can exercise your right to have your personal data deleted by sending us an e-mail to

Please note that we may ask you to verify your identity before proceeding with your request.

8. Consent

By using our site, you consent to our privacy policy.

9. Cookies

We use cookies or similar technologies to collect and store data from users who browse our site or use our services. We collect consent in accordance with the policies and technical specifications of the IAB Europe Transparency and Consent Framework.

The cookies that may be installed on your computer are installed for the following purposes:

9.1. Cookies for technical purposes:

  • Cookies necessary for the proper use of the Site, including :
    browsing sessions (management of shopping carts, customer account connection),
  • simplification of the visit: adaptation to the display preferences of Your terminal (language used, display resolution, site operating system),
  • detection of a previous visit,
  • recording of visitors’ preferences,
  • automatic reconnection.

Your possible refusal or deletion of certain cookies that are essential to the functioning of the Site may prevent access to certain essential services of the Site, such as the reservation of a service or access to your customer account, for example. Where applicable, We decline all responsibility for the consequences related to the degraded functioning of the Site’s services resulting from the impossibility of using the cookies necessary for their functioning and which You would have refused or deleted.

9.2. Cookies for tracking purposes:

  • Audience measurement: statistical data on the number of visitors to and use of the Site (targeted sections and content, path) in order to help Us measure and study the effectiveness of our interactive online content, its features, advertising and other communications, and thus to improve the interest and ergonomics of the services consulted on the Site.
  • Personalization: real time personalization of the navigation on the Site and proposal of relevant and personalized offers, improvement of the ergonomics.

9.3. Cookies for advertising purposes:

  • Advertising: counting and personalization of content and advertising offered when You visit the Site and following a visit to the Site;
  • Social networks: connections to social network services, sharing of information on social networks.